Privacy Policy for the WhatsApp application “V16 Sixteen Client Demo UK”

Introduction

Welcome to this application. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service, powered by the WhatsApp Cloud API and hosted on AWS Lambda.

Information We Collect

Personal identifiers such as your WhatsApp phone number.

Message content you send to our WhatsApp Business account.

Any data you voluntarily provide through interactions with our service.

How We Use Your Information

To receive and respond to your WhatsApp messages according to the functionality of our app.

To improve and monitor the quality and performance of our service.

To comply with legal obligations.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with Meta platforms as required to operate the WhatsApp Cloud API and with authorised third-party providers as part of our backend infrastructure.

Data Retention

We keep your data only as long as necessary to provide our service, or as required by law.

Your Rights

You have the right to access, correct, or request deletion of your personal data. You can contact us at via any of the communication means provided on the main page.

Security

We employ reasonable security measures to protect your information but cannot guarantee absolute security.

Changes to this Policy

We may update this policy occasionally. We encourage you to review it periodically.

Contact Us

For any privacy-related questions, please contact us as per the contact details provided on the main page: https://v16sixteen.com/